Sales Terms and Conditions

 

Shopping purchases on EVERCLASSIC

EVERCLASSIC runs an online shopping website selling used Danish and Scandinavian designer items, including lamps, furniture, ceramics and art.  The webshop on EVERCLASSIC provides a place in which all customers are able to purchase products from EVERCLASSIC's associated vendors.

 

EVERCLASSIC oversees all sales and purchases. EVERCLASSIC guarantees that each purchase follows international finance or trade laws in accordance with the EU purchasing rights of the buyer.    

 

Delivery  

We endeavor to send purchased items within 5 business days from the date of sale. If the item is no longer available from the seller, we will contact you as quickly as possible to arrange the next steps.

 

Purchases are primarily delivered with DHL Express, but EVERCLASSIC retains the right to select the most appropriate delivery service for each order.  

 

Shipping

Purchased goods are packed and sent from the seller's address. Costs related to shipping is available and paid online at EVERCLASSIC at the time the order is completed. The buyer also have the option to pick up the item from the seller's address or arrange shipping from a prefered partner.   

 

Payment

The creditcard that is used to make the purchase will be debited when the purchased item is sent to the card holder.

 

Order cancellation

Orders may be cancelled up to 24 hours after purchasing an item. If you decide to cancel an order, contact a customer service representative at support@everclassic.com.

 

Return and refund policy

We offer a 14 day "regret a purchase" on all orders. This 2-week regret of purchase time-period starts 14 days from the date the buyer receives the item. If the buyer regrets the purchase after receiving the item, the buyer is required to email an everclassic.com customer service representative at support@everclassic.com within 14 days. When the buyer contacts our customer service representative, please be prepared to explain the reason for the regret of purchase. EVERCLASSIC will then contact the buyer to arrange the details regarding the return of the item.  

 

In the event of regretting a purchase, the original shipping costs incurred to send the item to the customer are not reimbursed. Since all items sold on EVERCLASSIC are used, each item therefore requires special packing to ensure a safe delivery to the buyer/seller. Please note that any additional packing and delivery costs incurred to return an item back to the seller due to "regretting a purchase" are not reimbursed and are paid for by the buyer.  Only the price of the item is reimbursed in the event of regretting a purchase.

 

In the event of regretting a purchase, EVERCLASSIC refunds the price of the item to the buyer within 14 days of receiving the returned item.  

 

In the event of regretting a purchase, the buyer is responsible for any decrease in the value of the item after delivery to the buyer's address.  If there are damages to the item, the decrease in the item’s value will be deducted from the refund amount of the item to the buyer.

 

Guarantee

Sold items on EVERCLASSIC are considered to be unique goods which are in used condition and therefore not covered by a "new item" guarantee.

 

Warranty

The buying of goods on EVERCLASSIC are generally considered to be covered under the Danish Law protection of the buyer's right which states that buyers have a 2 years' warranty of purchased items. However, since goods on EVERCLASSIC are usually considered to be unique or curiosities, EVERCLASSIC reserves the right to evaluate each claim situation on a case by case basis in order to judge the extent to which EVERCLASSIC can be held responsible under the terms of warranty.

 

In the event of flaws in the purchased item is discovered, the buyer should inform EVERCLASSIC of the flaw by writing to support@everclassic.com within 10 days.

 

Personal information

EVERCLASSIC handles personal information in accordance with existing laws concerning personal data. Information, that can be associated to you as a person, will not be available to other companies or be connected to other existing registries.

 

Payment information

When shopping on EVERCLASSIC, MANGOPAY SA processes all credit/debit card information. MANGOPAY SA is a secure electronic payment service for Visa and MasterCard/Eurocard. All card information is processed, transmitted and secured in accordance with EU laws. Cardholder data is stored in encrypted which insures that only authorized persons can access the information.   

 

Taxes

All used goods on EVERCLASSIC are considered to fall under the tax category of "used tax" and therefore there is no additional sales tax added to the price of the item.


Privacy Policy This Privacy Policy describes how information, including personal information, is collected about you and used by EVERCLASSIC. The Privacy Policy applies to personal information that you provide to us or information we collect when you visit our site. We encourage you to check this site frequently to see the current Privacy Policy. Your information is collected and registered by Everclassic ApS Thoravej 13, 2400 Copenhagen NV Denmark VAT / COMPANY NO: DK30533127 Your information is stored and processed confidentially at all times. Your personal information will mainly be used for purchasing items and for statistical purposes. Cookies At EVERCLASSIC you can search anonymously. We use cookies to collect information about you when you visit our site. Cookies are small text files that our site places on your browser to enable our system to recognize your computer and allow us to see how you use our site. We use the information to take an overall view of the use of our site and to make improvements. We permit limited third parties to place cookies through the site to provide us with better insights into the use of the site, user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time. Some cookies are temporary and are automatically erased whenever you close your browser window, while others are saved for a longer period of time. If you prefer not to receive cookies through our site, you can set your browser to either reject all cookies or to allow only “trusted” websites to set them. If you refuse cookies, this will limit system performance and may even cause certain features of the site to malfunction or to not work at all. Personal Information When you wish to purchase a product, we ask you to provide certain personal data. In order to buy a product, you must provide at least your name, address, e-mail and phone number. Your personal information is collected, stored and used to enable you to purchase products at EVERCLASSIC. We use your personal information according to the terms of the Privacy Policy in effect at the time of our use. We will process your personal information where the processing is necessary for the performance of a contract to which you are a party. This means that we will share your personal information with sellers with whom you have entered into a transaction and where the law requires us. We reveal your personal information to unaffiliated third parties when you request or authorize it, or to help complete a transaction for you, which you have requested. Your Rights The right to access and amend your personal information You can ask us whether we are keeping personal information about you. You can at all times insist to receive a copy of that personal information. Before sending you any information, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you any personal information. We will respect your wishes to correct inaccurate personal information. We will hold your information for as long as we believe it will help us to achieve our aims as detailed in this Privacy Policy. The right to oppose You have the right to make a complaint if you at any time believe that EVERCLASSIC has not complied with the obligation under this Privacy Policy.


The right to withdraw your consent The consent you have provided for us to process your personal information can be withdrawn at any time. To withdraw your consent, please contact us at support@everclassic.com. The right to have your personal information deleted If your personal information is no longer required for the purpose it was originally collected for, it will be deleted. The personal information we have collected by your consent will only be deleted if you withdraw this. You can at all times insist on having your personal information deleted. Security All personal data are stored in a secured database at EVERCLASSIC and treated confidentially. The server with your data is protected from unauthorized physical and electronic access.

 

Information about EVERCLASSIC

Everclassic Aps

Thoravej 13

2400 Copenhagen NV

Denmark

VAT / COMPANY NO: DK30533127

 

Contact information

Tel: (+45) 7199 0445

support@everclassic.com  

 


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